Let's talk. We're here when you need us.
Whether you need a free IT assessment, want to discuss a security concern, or are ready to switch providers — our UK-based team will respond within one business hour.
Three ways to start the conversation.
Call us directly
+44 (0)333 2244 171
 +44 7922 070006
UK business hours. Existing clients: 24/7 SOC hotline.
Send a message
info@infoseconline.co.uk
We reply within one hour during business hours.
Book a free review
Free IT Assessment →
30-minute discovery call. No obligation.
Tell us what you need.
Headquarter
45 Fitzroy Street,Â
London,
W1T 6EB,
United Kingdom
Monday – Friday
08:00 – 18:00
Saturday – Sunday
Closed
SOC / Critical
24/7/365
New enquiry
< 1 hour
Saturday – Sunday
< 1 hour
SOC / Critical
< 15 minutes
Let's Simplify Your IT and Strengthen Your Security
Book a free consultation with our experts and see how we can help your business thrive.Secure Supported, Simplified
No obligations. No pressure. Just expert advice
Frequently Asked Questions
Straight answers about how we work, what we cover, and what to expect when you bring InfoSec on board.
How quickly will you respond to my enquiry?
During UK business hours (Monday–Friday, 08:00–18:00), we aim to respond to every new enquiry within one hour. For existing clients, critical incidents are acknowledged within 15 minutes, 24/7.
What information should I prepare before our first call?
A brief overview of your current IT setup, number of users, key systems, and any immediate pain points is enough. If you have a recent audit or risk assessment, bring it along, but it is not required.
Is the initial consultation really free?
Yes. The 30-minute discovery call and high-level environment review are completely free, with no obligation to sign up. We will give you honest, actionable advice regardless.
Can I speak to an engineer directly, or will I go through sales?
You will speak to a senior engineer or account lead from day one. We do not use offshore call centres or hand you off to a sales team; the person who answers understands your environment.
Do you offer on-site visits?
Yes. While much of our work is delivered remotely through our SOC and service desk, we schedule on-site engineering visits for project kick-offs, hardware installs, security audits, and quarterly business reviews.
What happens after I submit the form?
You will receive an automatic confirmation email. A senior engineer will then call you within one business hour to confirm a convenient time for your free consultation and send a brief pre-call questionnaire.